Position Details: Business Analyst- SAP ERP Human Capital Management (HCM)

• ServiceNow colleagues

• Acquire and expand working knowledge of all ServiceNow HR applications

• Configure demonstration environments to address customer requirements and business

• issues

• Deliver product demonstrations to customers and products, in person, and through

• WebEx

• Work with Product Management and Development team members to enhance

• ServiceNow products with new features that address customer needs

• Share best practices and known solutions with other Solution Consultants to enhance the

• quality and efficiency of the other team members

• Stay current on competitive analysis and understanding differentiators between ServiceNow and its competitors.

• Communicate with both business and technical decision makers

• Responding to Request for Information/Proposal documents

• Supporting Marketing events – user conferences, trade shows, analyst demonstrations,

• webinars etc...

• Act as the ServiceNow subject matter expert at Executive briefings/marketing events

• In order to be successful in this role, we need someone who has:

• 6+ years of Solution Consulting experience in the HR industry.

• 5+ years HR Service Delivery and Human Capital Management (HCM) systems experience

- SaaS experience is preferable.

• Ability to work with integration and implementation partners

• Proven pre-sales skills: excellent communication skills in writing, speaking and

• presenting

• Organized and detail-oriented

• Is passionate about evangelizing our capabilities and success on social media and the

• ServiceNow Community website

• Experience speaking with both business decision makers, and technical decision makers

• Self-starter; ability to effectively complete tasks and projects with minimal supervision

• Proficiency with the ServiceNow Platform or who exhibits prior and current technical

• expertise in web technology and the ability to learn new technology.

• Experience working collaboratively with product management, product marketing and

• product development

• Ability to effectively communicate ServiceNow value proposition and key differentiators to

• prospects

• A self-starter, driver and out of the box thinker

• A high degree of passion, energy, drive and willingness to travel frequently

• (approximately 40% regional travel)

• Flexible with creative problem solving skills