Position Details: Engagement Manager, Salesforce

Relevant Experience: 10+ years in a consulting function

Education: Bachelors Degree, Masters degree a plus

Critical Needs

•Minimum 5 Salesforce.com full life cycle implementations

•Experience managing 2 large-scale Salesforce.com implementations including technical solution delivery, functional and technical team performance and project financials

•Experience with Sales, Service or Marketing Cloud platforms 

•Experience with Big Machines, Apttus, Cameleon

•Demonstrated business development ability (e.g., maintain client decision making relationships, organize and lead pursuit teams, participate and lead proposal development efforts)

•Ability to leverage onshore and off-shore teams for cost effective presales and delivery efforts 

•Demonstrated success delivering multiple programs simultaneously while cultivating client relationships

•

Roles & Responsibilities

•Lead multiple client engagements and associated activities (e.g., planning, budgeting, resource mobilization, deliverable definition and work product)

•Manage engagement economics (e.g., fee negotiations, invoicing, receivables and collections)

•Conduct risk management and mitigation activities for owned accounts

•Manage all client engagement activities (e.g., day to day interactions with executive management and sponsors, point of view presentations, opportunity research)

•Develop and maintain contact with top decision makers at key clients to develop potential opportunities 

•Create solutions and methodologies required by the practice to maintain competiveness 

•Take an active role in the development of practice resources (e.g., counselor or coach for less experienced practitioners)

•

Certifications

•Certified Salesforce.com Sales Cloud and/or Service Cloud Consultant