Position Details: Service Now Solution Architect

Our Client is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. our Client offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, Our Client has over 400,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018. Our Client  delivers a level of certainty that no other firm can match—to our clients and to our employees. Come join us and experience certainty in your career.

Job Title:

Servicenow HR – Solution Architect

Location:San Diego, CA 

Number of positions:

Two

Responsibilities:

• Reporting to the Practice Head, the Servicenow HR Solution Architect is responsible for successful Servicenow HR  Implementation and go live

• Guide clients through all project phases including discovery, design, configuration and testing

• Provide configuration insights to each client's unique business requirements and provide insight on best practices

• Assist clients in fully integrating the Servicenow HR system into their existing  business environments

• Contribute and maintain a showcase of HR solutions created on the ServiceNow platform

• Advise client on different options, risks, and any impacts on other processes or systems

• Be the Servicenow HR SME and lead clients through the entire systems development lifecycle

• Very efficient with time management and timely reporting progress to higher ups

• Continually seek ways to improve the process of delivering Servicenow HR solutions

• Closely work with TCS delivery team to ensure deliverables are met on time and budget

Required Skills:

• At least 2 years of Servicenow HR Implementation experience as a Solution Architect

• Very strong HCM domain skills as a  functional lead in at least 3 of the following disciplines -  Human Resources, Payroll, Benefits, Compensation, Advanced Compensation, Absence, Succession Planning, Performance Management, Time Tracking, Recruitment

• Servicenow HR certification is recommended

• Strong experience and ability to translate business requirements to system configuration

• Experience in re-engineering HR business processes

• Good understanding of Integration concepts

Other Key skills:

• Ability to lead a team

• Ability to facilitate workshops and to identify business requirements

• Ability to manage and deliver multiple priorities in a constrained timeline

• Proactively propose alternate solutions to the customer as and when needed

• Excellent Oral and written communication skills

• CAN DO attitude

• Strong organizational and personal skills to successfully communicate with internal and external customers 

• Self-driven, motivated and results orientated 

• Strong listening skills and solution orientated approach to selling

Travel:

50-75%  may be required