Position Details: Practice Director, Healthcare Provider Segment

Our Client  is a pioneer amongst IT companies globally and a mega player offering consulting-led, integrated portfolio of IT & IT-enabled services delivered across all major geographies through a unique onshore-offshore model i.e. ‘Global Network Delivery Model™’. The model offers multiple levers of time zone, language, skills and local business knowledge to deliver high quality solutions across the globe, 24x7 with globally connected workforce, seamless integrated delivery processes & through multi-tiered infrastructure. This model has been adopted by all global competitors and is recognized as the benchmark of excellence in software development. Our Client  has been in business for the last 50 years with consolidated revenues of USD 19.08 Billion in fiscal year 2017-2018 together with a consistent 25.14% CAGR since 1998. Currently for Q3 FY19, revenue is USD 5.250 Billion with employee strength 417,929 representing 151 nationalities.

Our client  is transforming healthcare with the industry’s most modern, flexible and powerful tools and practices. Our Business 4.0 process integrating clinical, financial and patient-experience technology helps build high-performing medical practices and enables healthcare practitioners to connect and collaborate directly with patients in support of better care. Our client's technology target areas such as revenue cycle management, practice management, patient experience and analytics, helping to maximize the efficiency and effectiveness of medical practices and payor operations.

Job Description: 

Healthcare industry is undergoing significant transition. Our Client has strategic focus towards this industry and with an aspiration to improve quality and affordability of care. We believe digital technologies have a very important role towards this transition. Our client Practice Director for HC Provider will lead Our client point of view on helping our customers in this segment maximize business value by engaging Our client  solutions and services. . (S)he will be responsible for our strategy, support creation of opportunity pipeline, identify/develop domain specific offerings/solutions, meet with customer business and technology leaders for potential opportunities, participate in proposals / presentations as an industry leader, participate in industry conferences and create leading position for Our client  in the Provider segment. The role will report to the Global Head of Our client Healthcare Practice based in US. 

General Areas of Responsibility: 

• Engage customer senior executives as a thought leader for embracing business transformation based on possibilities with digital technologies. 

• Bring industry knowledge to customize Our client's product offerings and capabilities to HC Provider segment as well as develop new offerings

• Support sales team in creating a large opportunity pipeline of HC Provider prospects and customers

• Participate as an industry leader in proposals for all new opportunities in the Segment in close collaboration with Sales Teams and Horizontals

• Demonstrate thought leadership in helping customers businesses transform with digital technologies 

Required Knowledge, Skills and Abilities: 

• Healthcare Expertise: Understands healthcare industry trends and provider business - the ability to effectively assess and advise clients on digital solutions for administrative, financial, and operational best practices is critical.

Professional with experience managing enterprise implementations of healthcare information and EMR systems. Understands designing/re-engineering processes, and technology solutions for healthcare systems and networks. Proven ability to lead implementations and deliver technical solutions improving revenues, margins and workplace productivity

Has led digital transformation program (s) for healthcare provider (s) in recent past

• Consultative Approach: Ability to listen and acknowledge varying points of view and convey a level of professionalism and diplomacy that will serve to build and maintain relationships with customer senior executives throughout the sales lifecycle and beyond

• Strong Collaborator; Ability to work in a matrix-managed environment and across multiple and diverse groups - effectively connects initiatives across departments

• Delivering Results: Organized, disciplined, and focused on outcomes with the ability to multi-task, effectively set and manage priorities, and provide written documentation to support decisions

• Leads Change: Guides and energizes others, models adaptability, and inspires strong organizational performance through periods of transformation, ambiguity, and complexity.

• Integrity: Decisions and actions align with Our client's values and ethical standards, and ensures that sensitive and confidential material is protected and uncompromised

• Conflict Resolution: Comfortable having direct, candid and constructive discussions with any stakeholder to advance the implementation objectives and client service outcomes

• Self-directed/motivated; Flexible and adaptable, enthusiastic, strong work ethic, resourceful and the ability to take the initiative 

• Communication and Presentations: Ability to summarize and effectively convey complex and sensitive information to various audiences through different media and forums

• Self-directed/motivated; Flexible and adaptable, enthusiastic, strong work ethic, and ability to work independently

Education/Experience Requirements: 

• Bachelor’s degree or equivalent experience required

• Leadership role in IT organization of HC Provider

• At least ten (10) years of relevant work experience in supporting Healthcare Provider Operations, EMR, RCM, Practice Management, and overall Healthcare Technology

• Experience in driving Transformation Programs for Healthcare Providers

• Active participation in Industry Forums as Presenter, Panelist etc.

• Travel flexibility to successfully execute the requirements of the role

Supervisory Responsibility: No

Work Location: Based in Nashville, TN 

Travel: Up to 50%

Job Type: Full-time

Experience:

• Total experience: 20+ years (preferred)

• Healthcare providers: 10+ years

Education:

• Bachelor's (Preferred)