Position Details: Engagement Director:TTH : Logistics Management

Consulting Director/Partner - Travel, Transportation & Hospitality (Hospitality Focus)

Overview of Role:

This is a highly visible position in which the executive job holder will leverage their extensive business and industry experiences to provide skilled leadership for building and expanding Our client consulting Go To Market practice in North America. Focused primarily on the hospitality segments, the executive will be responsible for developing close working relationships with existing and potential client organisations, as well as with key resources within our client.  Working with the global Travel Transportation & Hospitality team, the executive will provide strategic and tactical direction for the growth of our client  consulting revenue including developing insights and thought leadership to address deep and wide business problems with next generation technology solutions.

The executive will have a proven track record of success in both shaping, selling AND delivering business consulting services and large, long term often complex technology enabled business transformation projects.  

Responsibilities:  

• Lead Consulting Engagements:

o Lead transformational engagements for Hospitality customers, shaping the provision of solutions with a strong industry flavour by capturing the business problem, visualising the business solution and showcasing business results to the client through industry insights and customer centric problem solving with an ‘Outside In Approach’ via a partnership based model

o Build vital competencies and assets to demonstrate and deliver maximum business value to business leaders

• Build and Shape Sales pipeline: 

o Leverage a consultative way of selling by networking with CEOs, COOs and senior executives to create new business connects, identify new opportunities and strengthen sales pipeline and win probability

o Proactively engage with clients and maintain a consistent senior executive level connection to help further new business opportunities for Our client and extend Brand awareness

• Provide Thought Leadership:

o Drive client business transformation by bringing deep insights & thought leadership to the segments in focus

o Participate in industry events & forums, develop industry insights and conduct innovative industry specific workshops for clients

Qualifications:  

The successful candidate will be educated to business degree level, ideally, higher e.g. an MBA or other advanced degree or professional qualification in a relevant domain. They will have outstanding written and oral communication skills and have undertaken public speaking in their professional career to date.

The candidate will need a strong working knowledge of one or more aspects of the hospitality industry: (ideally including hands-on experience): 

1. Hospitality strategy development and execution (e.g. global expansion and M&A), 

2. Reservation / distribution management, 

3. Yield /revenue management, 

4. Customer loyalty, 

5. Hotel property management,

6. Digital 

7. Maintenance, repair and operations

Exposure to a broad range of travel and hospitality solutions including social and digital / mobile will be an added advantage.  In addition, insight into current travel distribution paradigms and technologies and related issues/challenges as well as potential disruptors and future best practices will also be a major plus. 

The ideal candidate will likely have fifteen plus years of overall business experience, including previous experience working for major hospitality companies along with significant experience working with or for one of the top management/IT consulting firms.

Experience in business development, selling and hands-on management of large business transformations, information technology, and systems integration consulting assignments is required.

Proven leadership ability coupled with the maturity and understanding of how to successfully manage a broad range of consulting resources in a variety of domains and management levels is essential for success.  

An ability to attract, motivate, grow and retain talented consultants across the Travel Transportation & Hospitality domain and at a variety of management levels is a major positive.