Description:
Job Description:
· Coordinates purchasing, customer service, vendor relationships and warehousing activities in accordance with policies, procedures and principles established by Integrated Supply and the program contract.
· Confers with customer to enhance and further implement the program. Evaluates areas for improvement and expanded services. Establishes working relationship and effective communication with key managers and plant staff.
· Develops knowledge of customer’s business and plant operations so pertinent information can be communicated to our customers and implemented as needed to enhance our program offering.
· Monitors program effectiveness and prepares monthly reports on cost, performance, service quality and improvements.
· Participates in value added and cost savings ideas to provide information to customers.
· Ensures cost savings ideas are generated, documented and submitted to customer for approval by means of e-Crib Cost Savings Ideas database.
· Ensures cost savings meets or exceeds customer’s annual contractual requirements.
· Identifies issues and potential solutions. Suggests program improvements.
· Responsible for human resource management at site.
· Trains customers and employees on system(s).
· Resolves customer payment and billing issues.
· Coordinates technical support and value added activities.
· Coordinates vendor information sharing activities with customer, including new product launches, value added services, and cost savings initiatives.
· Records and researches customer problems and provides them with corrective action solutions.
· Creates and maintains accurate inventory item databases. Conducts physical inventories.
Candidate Must Have:
Must have valid driver’s license