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Position Details: ServiceNow Platform Architect
| Location: | Edison, NJ |
| Openings: | 1 |
Description:
Responsibilities:
- Deliver technical and architecture design elements of ServiceNow features and Integration services
- Work with engineering teams, stakeholders, to create technical solution designs
- Ensure technical quality and adherence of integration designs to Enterprise Architecture standards and product roadmap
- Identify, capture, and implement ServiceNow architecture pattern
- Drive resolution of technical debt, to reduce the ongoing cost of the IT services
- Providing communication of architecture design and decision making, enabling approval to proceed with designs
- Design solutions (products and services) to meet user needs and align with ServiceNow technical strategy and standards
- Support delivery teams, blending technical (development and architecture) and behavior skills
- Scoping and deliver the requirements. Ensuring requirements are well documented
- Deliver tailored presentations and product demonstrations
- Undertake business related travel as required to meet customers, demonstrate solutions, strengthen sales and delivery progress
Skillset:
- Experience in ServiceNow technical architecture covering:
- Experienced in ITxM, CMDB, CSDM, Discovery & AppEngine
- Experienced in ATF, Mobile Solutions, Reporting and Analytics, etc.
- Exposure of HRSD, IRM, CSM, FSM, TSOM & other industry specific modules
- Experienced in assessing Service management landscape including existing ServiceNow implementations, offering recommendations & improvements
- Experienced in JavaScript, HTML, CSS, and ServiceNow scripting languages
- Client side / Server-side scripts, UI policy, Data policy, Business rule, script include, Script action, UI action
- Flow designer and decision table
- Workflows, Rest and Soap based integration
- Transform map, Import set and Data sources
- Proven cross technology experience connecting ServiceNow to overall IT landscape
- 12+ years of overall IT experience with 5+ years' experience in ServiceNow/Enterprise architecture.
- Certification high preferred (CSA, CMA)
Soft skills:
- Good oral and written communication skills
- Proactively propose alternate solutions to the customer as and when needed
- Good organizational and personal skills to communicate with business stakeholders
- Self-driven, motivated and results orientated
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Good communication and stakeholder management
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