Position Details: Field Service Consultant-Business Consulting

Job Description: 

· Overall experience of about 8+ years in Manufacturing industry in Field Service experience

strategy consulting and transformation.

· Should have worked on or been a part of Service transformation initiatives (field service

transformation, asset 360, servitization strategy)

· Advise leading global manufacturing clients on CRM, Sales and Service processes

· Execute breakthrough domain consulting engagements. Support in entire sales cycle –

business development, proposal development, pre-sales etc

· Articulate and architect industry specific business solutions

· Lead teams for business blue printing

· Guide technical teams in solution design and implementation

· Lead Solution stream as part of advisory assignments / projects for leading manufacturing

clients (industrial, auto, process or aero manufacturing clients)

· Develop use cases and guide technical teams for POC / solution development, test case

designs, and certify solutions before handing over to customers

· Publish thought leadership papers based on advisory work, study of industry and technology

trends, participate in leading industry forums (technology) to represent TCS

· Experience in working with key technologies ( Salesforce, SAP, Oracle, MS Dynamics 365,

ServiceMax, others

Responsibilities:

· Define Service / Field servie roadmap and strategy, product evaluation and solution design

for manufacturing clients

· Lead teams in consulting and implementation projects

· Identify opportunities through business connects with clients and relationships in TCS

ecosystem

· Lead RFP responses and contribute

· Good / Excellent communication skills, analytical ability, initiative taking and innovative.

· Track emerging business models and trends for its applicability in manufacturing.

· Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles

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