Position Details: Solution Architect - Salesforce CLM

 This position will analyze the existing SFDC ecosystem and provide BA responsibilities in the rollout of the CLM tool. This position provides process impact review, systems impact, and functional user analysis with the functional business team utilizing the CLM tool. The Business Analyst role requires understanding and implementation of CLM best business practices to improve the overall CLM experience for the business stakeholders. 

 

Required Qualifications: 

SFDC and CLM Solution Architect – minimum 7 years of experience preferable

Experience in onsite functional roles on at least two medium to large scale full-lifecycle SFDC/CLM implementations, with strong expertise in Apttus/Conga CLM tool and at least two of the following Salesforce the areas/modules: 

Sales Cloud 

Service Cloud 

Marketing Cloud 

Strong functional knowledge of Quote-To-Cash, Configuration, Contract Lifecycle Management processes (redlining, contract negotiation, 3rd party paper, approval workflows, fees schedules, etc.)

Certifications is a must - Apttus/Conga CLM and either SFDC Administrator or Developer 

Ability to do design and configuration of the Apttus modules per business requirements

Ability to work collaboratively in a creative, Agile environment

Jira Agile tool experience

Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

Additional Responsibilities: 

The SA role will consult, educate, facilitate and communicate knowledge and application of system tools/processes to all the functional business stakeholders and the Apttus/Conga CLM tool implementation.

The role requires strong collaboration and interpersonal skills across the Information Services teams in the organization. This includes functional and technical teams across on-site and off-shore partners to deliver knowledge transfer of requirements and functional design. 

The Solution Architect will work with Development Teams in creating functional specifications and present Proof of Concept / Conference Room Pilot to the business stakeholders with proposed solutions generated from the System Architects.

The SA may need to work with BA/test teams to develop and execute testing and remediate issues identified during test cycles. They will manage and drive to completion the User Acceptance Testing (UAT) for the CLM changes, and coordinate defect resolution. This includes pre-meetings to develop and approve testing scripts with the Business Stakeholders and offshore teams.

The Solution Architect will participate in the deployment planning and final production deployment of the solutions and support users in any post deployment issues. 

 

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