Position Details: Business Consultant - Organizational Change Management

 Organizational Change Management (OCM) is a core component of TCS’ Global Consulting Practice practice. We work on multi-functional teams to support clients who are implementing large-scale transformations—some enabled by technology and others driven by business objectives such as mergers or growth agendas. Grounded in a solid foundation of success, our approach is continuously evolving to support a rapidly changing business environment that increasingly relies on and embraces cloud/digital solutions. We help our clients align their organizations and lead their workforces into their cloud/digital future.

Technical Change Management and Digital Tools Consultant Responsibilities:

•Learn, embrace, and follow the TCS Digital Change 4.0 method approach and tools.

•Design, develop, and implement digital tools to facilitate organizational and program management.

•Utilize deep technical skills to create and configure digital dashboards, data visualization, and analytics tools for OCM initiatives.

•Develop OCM-related templates and tools for use by practitioners, enhancing engagement and effectiveness.

•Teach and support OCM practitioners in the use of digital tools, ensuring they can leverage these tools to increase their impact.

•Maintain awareness of emerging digital tools, integrating new technologies into the OCM toolkit as appropriate.

•Engage with clients at the beginning of transformation programs to set up and launch digital tools tailored to their specific needs; provide ongoing technical support.

•Manage OCM components (e.g., micro-learning, digital communications) to build client and team member capabilities.

•Work confidently and deliver successfully in a dynamic environment of both external and internal change.

•Instill confidence and build strong relationships with clients and internal teams.

•Contribute to an outstanding track record and increase TCS’ footprint at new and existing clients through delivery excellence.

Qualifications

Minimum Requirements

•Extensive experience in Big 4 or leading consultancies.

•Proven success in implementing core change management capabilities.

•Expertise in data visualization and analytics tools (e.g., Power BI, Tableau).

•Proficiency in content creation and channel development for communication, interactive stakeholder engagement, and learning/training.

•Strong background in software design, development, and configuration related to OCM digital tools.

•Demonstrated ability to build relationships with clients at all levels.

Preferred Skills:

•Experience and passion for leading technologies (Cloud, S/4 HANA, Salesforce, AWS, Oracle).

•Great enthusiasm for OCM-related digital innovation and the use of advanced digital tools and techniques.

•Passion for evolving OCM to enable the changing world in which we live and work.

•Agile delivery and leadership experience.

•Commitment to diversity, equity, and inclusion (DE&I) in both internal and client interactions.

Leadership and Innovation

•We seek candidates who are committed to agility and innovation, possess a deep technical skill set for creating and using digital tools, and share their commitment to DE&I in how they work internally and with clients.

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