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Position Details: ServiceNow Developer

Location: Philadelphia, PA
Openings: 1

Description:

  • ServiceNow ITSM Incident, Change, Problem management and CMDB Asset Management developers
  • Hands-on experience in integrations and Service Portal development
  • Working knowledge on cloning and upgradation of ServiceNow instance.  Must be aware of the latest modules of ServiceNow version
  • Experience with workflows, flow designer, catalog items, Business Rules, Inbound email actions, script includes
  • Experience with web service integrations (REST, SOAP), Mid Server configuration
  • Experience with portal development, including creation of custom web components in Service Portal (CSS, Angular JS, node.JS, Bootstrap)
  • Experience in working on Agile Kanban methodology
  • Ability to understand product/customer needs and convert into experiences within Agent Workspace, leveraging the full suite of workspace capabilities 
  • Good development / configuration knowledge of Incident, Problem, Change and release management.  Also, any experience in Asset, CMDB, Service requests, HTML, Angular JS will be an added advantage.  

Qualifications: 
  • 7+ years of experience with relevant experience of at least 5 years in ServiceNow ITSM development
  • Bachelor’s degree in Engineering, Computer Science, or related field
  • Strong understanding of software development and business process engineering in the ServiceNow application.
  • Lead role in at least one platform upgrade; familiar with upgrade process [technical and functional], risks & mitigation methods, day-of upgrade execution
  • Serve as a key technical resource for configuration, development, support, and maintenance of the ServiceNow implementation 
  • Strong project, product management, and business management experience

 

 

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