Position Details: Engagement Manager - CMI

Role Overview:

As an Engagement Manager at TCS, you will lead and manage complex client engagements, ensuring the delivery of innovative and high-quality solutions. You will serve as a key liaison between the client and TCS, overseeing project execution and fostering strong client relationships.

Key Responsibilities:

- Client Management: Build and sustain strong relationships with key client stakeholders. Act as the primary point of contact for client communications and ensure client satisfaction.

- Project Leadership: Oversee the planning, execution, and delivery of multiple projects. Ensure that projects are completed on time, within scope, and within budget.

- Strategy and Delivery: Develop and implement strategies that align with client objectives. Drive the delivery of solutions that meet or exceed client expectations.

- Business Development: Identify and pursue new business opportunities within existing client accounts. Lead proposal development and contract negotiations.

- Team Management: Lead, mentor, and develop project teams. Foster a collaborative and high-performance work environment.

- Performance Monitoring: Monitor project performance, analyze client feedback, and implement improvements to enhance engagement outcomes.

- Industry Insight: Stay current with industry trends and emerging technologies. Apply this knowledge to deliver innovative solutions and maintain TCS’s competitive edge.

Qualifications:

- Education: Bachelor’s degree Management, IT, or a related field. Advanced degree or professional certifications (e.g., PMP, PMI-ACP) are preferred.

- Experience: 13-16 years of experience in client engagement, project management, and business development, preferably within a consulting or IT services environment.

- Skills: Strong leadership, communication, and interpersonal skills. Proven ability to manage complex projects and drive client success.

- Industry Knowledge: Experience with TCS’s service offerings and understanding of industry trends is advantageous.

Salary Range: $128,402-$168,623 a year

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