- 15+ years of overall IT experience with 5+ years' experience in Salesforce presales/ solutions.
- Proven experience with large-scale Salesforce implementations (Sales Cloud, Service Cloud, Marketing Cloud, etc.)
- Expert-level understanding of Salesforce products, including Sales, Service, Experience, and Marketing Clouds
- Strong knowledge of integration, Lightning, Einstein, Quote to Cash, and CPQ etc.
- Knowledge of Salesforce Managed Service Provider (MSP) model
- Salesforce certified along with pre-sales accreditations
- Able to mentor, build teams, work in a team, work independently
- Collaborate with cross-functional teams in an Onsite/ Offshore model
- Experienced in building relationship with CxOs, and Senior stakeholders (internal/ external)
- Excellent communication, interpersonal, and presentation skills
- Ability to proactively propose alternate solutions to the customer as and when needed
- Self-driven, motivated and results orientated
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Experience in a fast-paced, client-focused environment
- Ability to shape, adapt and improve processes
Responsibility of / Expectations from the Role
- Leverage Salesforce expertise to identify new/ expand existing
opportunities to build the pipeline and drive revenue growth within
geography
- Create customized sales presentations and proposals, addressing
clients’ business needs, with competitive edge and measurable outcomes.
- Establish and maintain strong relationships with key stakeholders,
actively managing expectations and proactively communicating potential
issues
- Overseeing the complete sales cycle from prospecting to negotiation and deal closure
- Coordinate RFP/ RFI/ RFQ Responses, Due-Diligence for new customers/requirements, POCs/POVs for client’s part of sales/bid cycle
- Building and maintaining strong relationships with C-level
executives, key decision-makers, and internal stakeholders to meet
business objectives
- Work effectively with onsite/ offsite/ offshore teams to deliver timely responses to clients and account teams
- Leading the business development strategy with sales and pre-sales efforts for Salesforce solutions
- Maintains knowledge of competitors in account to strategically position our offerings/ services
- Well versed with Industry trends and provide thought leadership