Position Details: ServiceNow Solution Architect

TCS is seeking a highly skilled professional with extensive experience in designing, implementing, and governing complex ServiceNow solutions, requiring a deep understanding of the platform's capabilities and best practices, as well as the ability to lead large-scale digital transformation projects with a focus on strategic architecture and governance

Responsibilities Include: 

• Strategic Architecture Design:
• Lead the design and development of comprehensive ServiceNow architectures, aligning with business needs and ensuring scalability, performance, and long-term sustainability across multiple applications and modules. 
• Solution Governance:
• Establish and enforce ServiceNow governance standards, including application lifecycle management, data quality control, and best practices to maintain consistency and quality across the platform. 
• Implementation Leadership:
• Oversee the implementation of complex ServiceNow solutions, providing technical guidance to development teams and ensuring successful project delivery within budget and timeline. 
• Requirements Gathering:
• Collaborate with stakeholders to understand business requirements, translate them into detailed functional specifications for ServiceNow solutions, and prioritize features based on business impact. 
• Technical Expertise:
• Possess in-depth knowledge of ServiceNow core functionalities, including workflows, scripting (JavaScript, GlideScript), integrations, custom applications, and reporting capabilities. 
• Technical Mentorship:
• Provide technical mentorship and guidance to other ServiceNow developers and administrators, ensuring knowledge transfer and best practices adoption across the team. 
• Change Management:
• Collaborate with change management teams to develop strategies for user adoption and training to maximize the value of implemented ServiceNow solutions

Qualifications: 

• Candidate should be a Certified Architect having at least 15+ experience
• Candidate should have at least 3 end-to-end implementation experience in various ServiceNow modules
• Candidate should have at least 3 green field and 3 migration experiences
• Candidate should have experience working from ideation to implementation cycle experience

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