Position Details: Salesforce Solution Director for CBG

TCS’s Enterprise Solutions Unit is one of its biggest service practices and is focusing on augmenting high caliber leadership for its Salesforce Practice primarily in the BFSI, Technical Services, Consumer Businesses and other verticals. We are partnering with the C-Suite to work with them towards their large transformation agendas and help them achieve superior outcomes while leveraging technology.

  

Manage Sales Funnel

 Generate proactive demand through solution led selling and other instruments

 Customer Liaison through Thought leadership led CXO engagement

 Own and manage Salesforce focused deals

 Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure

Solution led Selling

 Leverage domain expertise to identify problems to solve across the Communications and Media Value chain

 Leverage technical expertise to identify solutions

 Be able to demonstrate solutions

Influence Partner Engagement

 Work with Salesforce on joint Sales pursuits, solution developments and marketing activities

Qualifications:

• Overall, 10-15 Years of IT Experience

• 5+ Years of experience in CRM Implementation Project (preferably SFDC but not mandatory)

• Excellent understanding of Retail, Consumer Product Goods (CPG) or Travel Transportation Hospitality (TTH) CRM journeys (Salesforce or Siebel/ Amdocs/ Netcracker/ Hansen)

• 2+ years in CX Consulting working with Customers identifying and solving business problems

• At least 1 Retail, CPG or TTH transformation program experience within last 5 years with in-depth understanding of Industry domain and trends (i.e. – TTH and Loyalty, Retail and Commerce, etc.). 

• Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce)

• Experience in working with team based in multiple time zones

• Innovation & Growth Mindset 

• Willingness to learn and work in Salesforce