Position Details: SAP Engagement Manager

We are seeking an experienced Senior SAP Engagement Manager to lead the delivery of strategic SAP programs and manage end-to-end client engagement. This role is responsible for building strong client relationships, overseeing program delivery, ensuring alignment with business goals, and driving value through SAP services and solutions. The ideal candidate has a proven track record in SAP project leadership, stakeholder management, and cross-functional coordination in complex enterprise environments. This individual will act as the primary liaison between internal business stakeholders, IT teams, and third-party partners to ensure successful planning, execution, and delivery of SAP programs. 

Key Responsibilities:

• Serve as the primary point of contact for key SAP accounts, ensuring successful delivery and customer satisfaction across all SAP engagements.

• Lead planning, execution, and governance of SAP projects or programs (S/4HANA, ECC, BTP etc.), including timelines, budgets, resources, and quality.

• Develop and maintain trusted advisor relationships with senior business and IT stakeholders.

• Collaborate with SAP solution architects, functional leads, and technical teams to ensure alignment between solution design and business needs.

• Identify and mitigate program risks, issues, and scope changes while maintaining a strong delivery focus.

• Drive continuous improvement, innovation, and value realization across the SAP landscape.

• Manage contractual obligations, including scope, service levels, change orders, and deliverables.

• Support business development and pre-sales efforts, including proposals, estimates, and client presentations.

• Ensure compliance with industry regulations, internal policies, and audit requirements when applicable.

Key Skills/Knowledge:

• SAP Activate, PMP, or ITIL certification

• Knowledge of SAP, SAP Analytics Cloud, and SAP cloud solutions

• Familiarity with Agile or SAFe methodologies for SAP project delivery

• Most recent experience in S/4 HANA Implementation /Landscape Transformation 

Key Competencies: 

• Leadership and team coordination

• Strategic thinking and execution

• Strong financial acumen and contract management

• Risk and change management

• Client relationship and stakeholder engagement

• Business development, team building and resource fulfillment

Qualifications: 

• Bachelor’s degree in information systems, Business Administration, Engineering, or related field (master’s preferred).

• 10+ years of SAP experience, including at least 5+ years in a program or engagement management role.

• Strong knowledge of SAP platforms (ECC, S/4HANA, BTP, Fiori, Analytics, etc.) and delivery methodologies (Agile, Waterfall, Hybrid).

• Proven ability to manage large-scale SAP transformation programs, rollouts, or AMS engagements.

• Excellent stakeholder management, communication, and negotiation skills.

• Experience working with onshore/offshore delivery models and third-party vendors.

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