Position Details: Program Director SAP Warranty Management & Subscription-based wa

SAP Program Director for Warranty

An ideal candidate must have hands on experience with SAP warranty management with subscription-based warranty. Must have exposure to service management and aircraft maintenance processes

Qualifications: 

• Experience in deploying a warranty solution based on SAP (ECC or S4), including any enhancements. 

• Experience with warranty solutions in the A&D industry or similar fields is required. 

• At least two customer deployments are necessary, and customer references must be provided.

• Familiarity with subscription-based Smart Services programs, verifying eligibility via applications and approval, preparing agreements with pricing details, and entering finalized contracts into the SAP system.

• Demonstrates an understanding on how to lead large global, consulting led Order to Cash (OTC) business transformation program delivery with proven track record and a deep understanding of business values of transformation programs/objectives

• Ability to speak business language, guide business counterparts towards the right SAP solution and translate business requirements into technical requirements

• Proven ability to lead and speak of SAP OTC functionality as it related to business processes

• Has an understanding of industry specific KPI’s and benefits of S/4HANA functionality to enable the business

• Understanding of integration with other business processes – between Sales and other functional areas with specific reference to production and material movement / logistics

• Working knowledge of configuration and features of key S/4 HANA based OTC structures 

• Provide accurate estimates, timeline and ability to self-direct and mentor/manage teams and client.

• Ability to be hands on if required and mentor junior team members

• Ability to leverage and build assets/accelerators and thought leadership

• Excellent interpersonal and teamwork abilities, capable of building and maintaining strong client relationships

• Demonstrated experience in managing transformational initiatives.

• At least five (5) full life cycle implementations as an ERP Project Manager with multi-module implementations (Finance, Sales, Production, Purchasing, Warehouse)

• A minimum of ten (10) years prior transformational ERP consulting or equivalent industry experience

• At least six (6) years’ experience in proposal and business case development

• Proven sales experience

• Excellent interpersonal and teamwork abilities, capable of building and maintaining strong client relationships

• Experience managing 20+ resources

• Willingness to travel up to 100%

• Bachelors degree or equivalent required

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