Position Details: ServiceNow Technical Architect - IRM
Description:
Responsibilities:
- Work with business stakeholder (Risk, Compliance, Audit, Security, IT) to understand goals and project requirements.
- Define the IRM data model (risks, controls, issues, assessments, indicators) and Design relationships between IRM and other modules (ITSM, SecOps, HRSD, etc.)
- Platform and process architecture.
- Integration design.
- Define access roles, data security, and segregation of duties.
- Provide guidance to developers and configuration teams. Validate that customizations follow best practices.
- Create/oversee creation of workflows for risk assessments, policy attestations, and issue management.
- Define strategy for migrating risks, controls, and historical compliance data.
- Enable real-time risk reporting and regulatory submission readiness.
- Support development of training materials for risk/compliance teams.
- Work with Business Analysts on technical stories, ensure timely delivery during Sprint cycles.
Candidates with the following Certification & Credentials will be preferred
- ServiceNow CSA
- ServiceNow CIS – IRM
- TOGAF or equivalent architecture framework
Qualifications:
- 10+ years of experience in Solution consulting/advisory & Architecture and at least 5+ years of ServiceNow Product experience.
- Extensive experience with ServiceNow platform, specializing in in ServiceNow Integrated Risk Management (IRM) module - at least two design, architect and implementation of IRM solutions including Risk Management, Policy & Compliance Management, TPRM, Audit Management, etc.
- Strong background in solution architecture and technical design, with a focus on Risk Management including Customize risk assessment methodologies, risk scoring models, and compliance controls based on regulatory requirements.
- Experience in guiding stakeholders on risk response strategies (mitigate, accept, transfer, avoid) and automation of risk workflows.
- Strong understanding of Governance, Risk and compliance domain knowledge and business processes and the ability to translate these into technical solutions. Strong understanding of BFSI regulatory and compliance requirements
- Prior experience of working on any one of the Risk management platforms ex: Logic Manager, IBM OpenPages GRC, MetricStream
- Ability to connect seamlessly with functional and technical customer SME’s
- Balanced knowledge of technology and domain
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