Position Details: Business Development Manager

Description:

As Business Development Manager, the candidate is responsible for the overall customer experience at an Executive level and Business Growth and Delivery certainty.

Key expectations are:

• Understand the Hub-Spoke D&A setup of the business
• Working directly with executives to evaluate the impact of emerging business situations, define the business problem, determine root cause, create alternative solutions, select & assertively communication actions, and structure strategic and operational implementation to maximize organization performance
• Responsible for Quarterly revenue targets and meeting the expectations along with sharing prompt action plans to meet targets along with strategy for future quarters
• Demonstrating strong critical thinking skills and inquisitive mindset, with ability to elevate thinking and influence Exec stakeholders to impact business decisions across organizations and frame opportunities to accelerate achievement of overall business strategy
• Communicating for impact with senior leadership by telling a story through data
• Drive thought leadership and Innovation along with team to accelerate business growth and deliver value to the customers
• Establish ownership of calendar of topics at least 2 quarters in advance of the scheduled topic
• Collect, review, and ensure presentation content effectively communicates desired outcome to Senior Leaders by the team
• Build and maintain yearly calendar of topics by month based on the Management Committee and Steering Group responsibilities
• Facilitation of monthly governance meetings
• Action items are logged, tracked, are transparent to action owners, and follow up is completed to ensure the action items are closed out prior to the due date.
• Bi-weekly stakeholder updates on status of work and delivery timelines
• Having strong Analytical skills, logical reasoning, and good communication skills

Qualifications:

• Experience in Large Data & Analytics program management with responsibility on Business growth and CxO Relationship Management.
• Bachelor’s degree or Master Degree with 10-15 years of IT Industry experience in BFSI
• Domain with strong understanding of Data & Analytics space
• Experience leading/managing engagements across the stack of Data & Analytics
• Exposure to Data & Analytics products and concepts (layered data architecture, cloud data migration, model dev, reporting analytics, ML Ops, AI Engineering, contact center products, contact center workforce management, Snowflake, DBT, Informatica, Gen AI platforms & tools (Sage Maker, Gemini, Bedrock, Microsoft Co-Pilot), Python for Data Science)
• Senior Business & IT Stakeholder management
• Strong & Assertive communication skills
• Align all initiatives to overall D&A vision, strategy, and objectives
• Experience creating executive-level presentations

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