Position Details: Business Development Manager for Resources and Utilities

This role is focused towards enabling and driving the growth of Cognitive Business Operations/Business Process Services – Energy & Utilities portfolio services in North America. 

Primary responsibility will be to create Energy & Utilities growth strategy, execute strategy by capturing new accounts, deliver growth and revenues as per plan, large contract closures across customers spanning industries/regions in NA.

Key Responsibilities will include: 

- Create, develop, and deliver the BPS growth strategy for Energy & Utilities in North America

- Have a good understanding of competition (their strength and weakness) and their sales strategies to create a differentiated winning proposition for TCS

- Acquiring new logos/business by working in a collaborative manner with TCS North America sales teams & Business Group / Industry Service Unit teams

- Responsible for building New / existing Customer relationships and business with a focus on Value Articulation and Right Positioning of Business Process Solutions and Offerings

- Responsible for Business Development, Demand Creation, Demand Capture, Customer relationship, Driving Opportunity Pipeline & Management, and meeting yearly Sales Targets

- Having deep understanding of industry specific Energy & Utilities landscape, processes, precipitate client pain points and develop specific solutions addressing customer’s needs

- Have a good understanding of the addressable market, macro/micro market trends, competition, emerging industry challenges etc.

- Expert in shaping large deals ($>25M) in the North American market across existing TCS customers and new customers 

- Increasing the visibility of Business Process Services solutions in the NA market for interactions, anchoring discussions and leveraging partner community

- Lead, Train and Coach team members (if applicable) and ensure that they meet their targets.

- Monitor and evaluate team members’ performance

- Conduct and participate regular sales review meetings to discuss targets, performance, and win strategies.

- Review MSA/contracts for onerous (critical) clauses before signing off. Flag off risks to mitigate

Qualifications: 

- Postgraduate / Graduate with Preferably MBA Sales & Marketing. 

- Any certification in the field of Energy & Utilities will be an added advantage

- Candidate with thought leadership and widely acknowledged in the Energy & Utilities industry will be an added advantage

- Functional knowledge and a big picture view of business processes operations, shared services landscape of Energy (Oil and Gas) & Utilities processes and data, and business operations

- Good understanding of shared services and outsourcing industry nuances etc.

- Good understanding of Business Process Transformations through digital interventions – AI, RPA, Platforms

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