Position Details: ServiceNow ITOM Engineer

Must Have Technical/Functional Skills

• Experience of ITOM suite (CSDM/CMDB /Discovery/Service Mapping/Event Management) within ServiceNow.

• Candidate should have strong knowledge on ServiceNow FedRAMP implementation

• Candidate should have Knowledge on FedRAMP security, authorization, and continuous monitoring.

• Candidate should have strong knowledge on Mid server placement for FedRAMP instance as well as handling NERC assets inline with regulatory compliance. 

• Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills

• Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.)

• Good understanding in Monitoring tool

• Knowledge and experience with base platform & reports

• Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell)

• Experience in integration using REST API / SOAP / any other technology

• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing

• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability

• Must be ServiceNow Certified Systems Administrator 

• Should possess knowledge in Agile/Scrum methodology

• Basic knowledge with ITIL/industry standards

• Knowledge of software development lifecycle (SDLC)

In order to comply with U.S. laws and regulations applicable to this position, the person(s) hired must possess the ability to obtain US Security Clearance which requires that the person be a U.S. Citizen, a U.S. Permanent Resident (i.e., a “Green Card Holder”), or a Political Asylee or Refugee.