Position Details: ServiceNow FSM Engineer

Must Have Technical/Functional Skills

• Lead the implementation and configuration of the ServiceNow FSM module

• Build out FSM functionalities including Preventative Maintenance and Calibration automated tasks.

• Ensure workflows and data structures support compliance and effective reporting.

• Design and implement mobile workflows for field technicians and maintenance staff.

• Collaborate with cross-functional teams to deliver a scalable FSM solution and provide training and documentation.

• Experience migrating legacy systems to ServiceNow.

• Strong understanding of compliance frameworks.

• Experience with mobile workflows and field service operations.

• Familiarity with ITIL/ITSM processes and Agile methodologies.

In order to comply with U.S. laws and regulations applicable to this position, the person(s) hired must possess the ability to obtain US Security Clearance which requires that the person be a U.S. Citizen, a U.S. Permanent Resident (i.e., a “Green Card Holder”), or a Political Asylee or Refugee.