Position Details: Client Partner Data and Digital Systems for or Healthcare

• Client Relationship & Account Management:

• Manage large client account focusing on AI and data-driven initiatives.

• Develop business opportunities within the account to achieve revenue growth goals.

• Act as the primary client liaison, building trust and understanding business priorities.

• Ensure overall client satisfaction and retention by addressing concerns proactively.

• Engage with client leadership to identify AI opportunities for innovation and efficiency gains.

• Strategic & Operational Oversight:

• Responsible for overall client relationship management, including stakeholder engagement and escalations.

• Own P&L management for the assigned account:

a. Revenue growth and margin optimization

b. Resource planning and utilization

c. Business planning and forecasting

• Collaborate with AI delivery teams (onsite/offshore) to ensure quality, timeline, and ROI for AI initiatives.

• AI Solution Oversight & Innovation:

• Oversee end-to-end delivery of AI/Generative AI projects, including PoCs and production deployments.

• Ensure adoption of AI solutions aligned with client business objectives.

• Facilitate workshops and co-innovation sessions to drive AI solution adoption and thought leadership.

• Generic Skills:

a. Strong stakeholder management and client engagement skills.

b. Excellent communication, presentation, and executive influencing abilities.

c. Strategic thinker with problem-solving, innovation, and business acumen.

d. Ability to lead cross-functional teams and influence client decisions.

e. Collaborative approach across onsite/offshore teams and client organizations.

• Ability to identify growth opportunities, meet revenue targets, and manage P&L effectively

a. Strong understanding of Generative AI concepts: LLMs (ChatGPT, GPT), Transformers, NLP, multimodal AI.

b. Hands-on familiarity with AI/ML platforms and frameworks: VS Code Gen, Copilot, Windsurf, Codeium, OpenAI API, Azure AI, AWS

c. Ability to translate AI/ML solutions into measurable business outcomes.

d. Knowledge of data governance, ethics, bias mitigation, and AI compliance.

e. Experience in AI consulting, solution delivery, or AI-driven transformation initiatives.

f. Awareness of cloud-based AI services and scalable AI deployment.

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