Position Details: Program Director, SAP Order to Cash

• Provide solutions and model solutions based on client’s needs, priorities, and industry leading practices

• Assist in defining, designing, governing, and delivering SAP-centric solutions that enable and enhance Order-to-Cash (OTC) business processes

• Lead business workshops with key stakeholders and derive outcomes

• Demonstrate dependencies and integration with other SAP modules (e.g., FICO, SD, PP, QM, PM)

• Contribute to project planning and execution according to objectives, specifications, schedules, and quality standards

• Gather and organize business/user requirements and feasibility analysis

• Perform application design for systems architecture and integration

• Adopt best practices and architect innovative solutions to meet evolving business needs

• Demonstrate strong problem-solving skills and provide support to business with primarynfocus oriented towards ensuring business continuity, enabling efficient solutions, providing utmost customer satisfaction, and meeting SLAs

• Develop implementation schedules, system implementation planning, and execution.

• Ensure project success criteria are met

• Builds strong relationships with IT/business peers and management to best meet company goals and objectives

• Demonstrate strong interpersonal skills, including excellent verbal and written communication

• Be ready to travel internationally for onshore responsibilities such as technology consulting, workshops, and training sessions

Qualifications:

• Experience leading large global, consulting led Order to Cash (OTC) business transformation program delivery with proven track record and a deep understanding of business values of transformation programs/objectives 

• Ability to speak business language, guide business counterparts towards the right SAP solution and translate business requirements into technical requirements 

• Expert knowledge of end-to-end Order to Cash business processes including Sales Order Processing including Sales Order Creation, Pricing, Customer Master setup, Account Determination, Delivery Processing (shipping, shipment), Customer Invoicing including revenue recognition, and Integration to EWM / TM 

• Proven ability to lead and speak of SAP OTC functionality as it related to business processes 

• Expert understanding of industry specific KPI’s and benefits of S/4HANA functionality to enable the business 

• Understanding of integration with other business processes – between Sales and other functional areas with specific reference to finance, production, and material movement / logistics 

• Working knowledge of configuration and features of key S/4 HANA based OTC structures 

• Expert level knowledge in SAP SD modules and understanding of integration with other modules 

• Provide accurate estimates, timeline and ability to self-direct and mentor/manage teams and client. 

• Ability to be hands on if required and mentor junior team members 

• Ability to leverage and build assets/accelerators and thought leadership 

• Excellent interpersonal and teamwork abilities, capable of building and maintaining strong client relationships 

• Demonstrated experience in managing transformational initiatives 

• At least five(5) full life cycle implementations as an ERP Project Manager with multi-module implementations (Finance, Sales, Production, Purchasing, Warehouse) 

• A minimum of ten (10) years prior transformational ERP consulting or equivalent industry experience 

• At least six (6) years’ experience in proposal and business case development 

• Proven sales experience and ability to drive business development 

• Excellent interpersonal and teamwork abilities, capable of building and maintaining strong client relationships 

• Experience managing 20+ resources 

• Willingness to travel up to 100% 

• Bachelor’s degree or equivalent required

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