Position Details: Client Partner Infrastructure Engagements for Healthcare

• Client Relationship & Account Management:

• Manage a large client account and ensure growth in revenue and service adoption.

• Develop new business opportunities within the account to achieve revenue growth targets.

• Serve as the primary point of contact and trusted advisor for client leadership.

• Liaison with clients to understand business needs and analytics requirements.

• Ensure overall customer satisfaction and retention.

• Strategic & Operational Oversight:

• Responsible for overall client relationship management, including escalation handling and stakeholder management.

• Own P&L management for the account:

o Revenue growth

o Margin management

o Resource planning and utilization

o Business planning and forecasting

• Drive adoption of analytics solutions aligned with client business objectives.

• Delivery & Innovation Oversight:

• Collaborate with analytics delivery teams (onsite/offshore) to ensure project delivery excellence.

• Oversee analytics solutions, dashboards, and insights that impact client decision-making.

• Facilitate workshops and co-creation sessions to identify innovation opportunities.

Skills:

• Strong stakeholder management and client engagement skills.

• Excellent communication, presentation, and negotiation abilities.

• Strategic thinker with problem-solving and business acumen.

• Ability to lead cross-functional teams and influence decision-making.

• Collaborative approach with onsite/offshore teams and client teams.

• Ability to identify growth opportunities and achieve business targets

• Strong knowledge of data analytics, business intelligence, and reporting tools (Tableau, Power BI, QlikView).

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