Position Details: Business Relationship Manager
Description:
The Business Relationship Manager (BRM) will support the Client Partner across multiple strategic financial services accounts. The role focuses on client engagement, demand shaping, account governance, financial tracking, coordination of delivery and pursuit teams, and supporting growth initiatives.
The role focuses on client engagement, demand shaping, account governance, financial tracking, coordination of delivery and pursuit teams, and supporting growth initiatives. Key responsibilities include:
- Act as primary operational interface supporting the Client Partner across accounts
- Support account planning, pipeline tracking, and revenue forecasting
- Coordinate governance forums, Monthly, QBRs, and senior stakeholder interactions
- Track commercials, billing, margins, and contractual obligations
- Support RFPs, proposals, and pursuit management
- Ensure alignment across delivery, sales, operations, and support teams
Qualifications:
- Bachelors degree in Business, IT
- 10 or more years of experience in business relationship management, IT consulting, or similar roles
- Strong business acumen and understanding of technology capabilities
- Excellent communication, negotiation, and stakeholder management skills
- Familiarity with BRM frameworks, and project management methodologies is a plus
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