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Position Details: ServiceNow Solution Architect (HRSD)
| Location: | Edison, NJ |
| Openings: | 1 |
Description:
As a ServiceNow Solution Architect, you will play a key role in designing and guiding the implementation of complex ServiceNow solutions across multiple platforms and modules. You will leverage your deep knowledge of ServiceNow capabilities and best practices to architect robust solutions that drive business value, improve operational efficiency, and ensure alignment with client needs.
Key Responsibilities
Key Responsibilities
Lead the design and implementation of end-to-end ServiceNow solutions, including HRSD modules, and other ServiceNow applications
Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
Architect integrations between ServiceNow and third-party systems such as LDAP, Active Directory, SAP, and custom APIs, ensuring seamless data flow and system interoperability
Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.
Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows
Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations
Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities.
Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides
Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features.
Drive the end-to-end implementation of ServiceNow HRSD modules, ensuring timely execution of project deliverables
Design HRSD solutions that align with business goals and scalability requirements
Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
Architect integrations between ServiceNow and third-party systems such as LDAP, Active Directory, SAP, and custom APIs, ensuring seamless data flow and system interoperability
Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.
Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows
Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations
Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities.
Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides
Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features.
Drive the end-to-end implementation of ServiceNow HRSD modules, ensuring timely execution of project deliverables
Design HRSD solutions that align with business goals and scalability requirements
Required Qualifications
10 years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role
Certification: CAD, CSA, CTA preferred
Expertise in ServiceNow architecture, design, and configuration, including HRSD
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
Experience with ServiceNow modules HRSD, WSD, Source to Pay modules
Knowledge of integrations between ServiceNow HRSD and other enterprise HR systems
Exceptional stakeholder management
Certification: CAD, CSA, CTA preferred
Expertise in ServiceNow architecture, design, and configuration, including HRSD
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
Experience with ServiceNow modules HRSD, WSD, Source to Pay modules
Knowledge of integrations between ServiceNow HRSD and other enterprise HR systems
Exceptional stakeholder management
Experience in examining and re-engineering business processes
Customer-focused approach to work, with ability to interpret and address complex requirements
Experience with scripting, business rules, UI policies, and other ServiceNow customization features
Experience with ServiceNow integrations with third-party systems
Experience with ITIL principles and best practices.
Experience with agile methodologies and managing large-scale ServiceNow implementations
Customer-focused approach to work, with ability to interpret and address complex requirements
Experience with scripting, business rules, UI policies, and other ServiceNow customization features
Experience with ServiceNow integrations with third-party systems
Experience with ITIL principles and best practices.
Experience with agile methodologies and managing large-scale ServiceNow implementations
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