Position Details: Client Partner - Retail-Customer Relationship Management

Job

Description

Role: Client Partner - Retail

Location: Pittsburgh, PA

This is not a traditional account management role, it is an opportunity to own and transform a

high-value retail account at scale.

As a Client Partner at TCS, you will:

•Lead portfolio growth with direct influence on revenue, margin, and strategy

•Shape and close large transformation deals (AI, digital commerce, supply chain)

•Engage directly with CXO stakeholders and influence enterprise-wide decisions

•Drive next-gen retail transformation

•Operate in a global delivery environment, leveraging TCS’s scale, capabilities, and

ecosystem

This role is ideal for leaders who want to move beyond sales into true business ownership

and strategic impact

Key Responsibilities

•Build strong customer relationships and act as a trusted advisor

•Own the end-to-end account P&L

•Drive large, multi-year deals across digital, IT, AI, and business transformation

•Identify and develop new business opportunities and account expansion strategies

•Lead cross-functional teams across sales, delivery, consulting, and alliances

•Oversee delivery, ensuring high client satisfaction and operational excellence

Qualifications: 

•Education - Bachelor’s degree in Engineering, Computer Science, Business, or related field

(mandatory) 

•Retail domain expertise 

•Strong consulting-led selling and deal shaping capabilities 

•Deep understanding of AI/GenAI, digital, and cloud transformation 

•Strong financial acumen and P&L ownership 

•Executive-level communication, influence, and negotiation skills

Salary Range: $148,800 - $241,700 a year