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Position Details: Regional Manager/SME for large program in Utility Industry-Digit

Location: Jersey City, NJ
Openings: 1

Description:

The Regional Manager/SME will be responsible for the overall business, Accounts growth, delivery oversight and customer relationship, of large utility industry programs across the assigned geography. The role involves leading multi-million-dollar portfolios, driving operational excellence, managing P&L, overseeing large cross-functional teams, and ensuring customer success in utility domains such as Power Generation, Transmission, Distribution, Renewables, Grid Modernization, ADMS, EMS, SCADA, and Digital Utility Transformation.

Key Responsibilities :
Achieving OPERTAIONAL Excellence and Resource Management along with customer experience.
Develop and Implement Regional Strategies: Create and execute regional business plans, Strategic plan aligned with the organization's global objectives.
Stakeholder Engagement: Build and maintain relationships with key stakeholders, including regional leaders, customers, partners, and internal teams.
Team Leadership: Lead and manage a team of professionals cutting across Services, Support and Engineering WS , providing guidance, coaching, and development opportunities.
Communication: Serve as a liaison between regional teams, global
HQ for Utilities, and external stakeholders, ensuring effective communication and issue resolution.
Adhere to all Quality processes. Ability to be part of an on-call rotation for after business hour customer calls.
Ability to travel to customer sites.

Other responsibilities
Budgets, targets, equipment etc (please specify): Performance
Monitoring: Track and analyze regional performance metrics, identifying areas for improvement and implementing corrective actions.

TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $144,670 - $195,730 a year

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